HMRC to stop making payments to Post Office card accounts next month

(2 minutes to read)

HMRC: ‘We want to make sure that no customer misses out on the benefit payments they are entitled to’.

The 7,500 people who claim tax credits, Child Benefit and Guardian’s Allowance are being reminded that they have just a month left to switch their Post Office card account.

For those affected by the changes, they will need to notify HMRC of their new account details so they don’t miss out on vital payments – HMRC will stop making the Post Office card account payments after the 5th of April 2022.

So far, nearly 138,800 have already switched their accounts after HMRC extended the deadline last November to the end of the financial year – this meant people could temporarily continue to receive their payments into their Post Office account, giving them extra time to set up new accounts and notify the department.

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When switching accounts, you can choose to receive their benefit payments to a bank, building society or credit union account.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said, “We want to make sure that no customer misses out on the benefit payments they are entitled to. If you still need to switch your Post Office card account, contact HMRC to update your bank account details by 5 April.”

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