HMRC is reminding those who use a Post Office card account to receive tax credits, child benefit and guardian’s allowance payments, that they need to update the department with new details.
From the 1st December 2021, HMRC will be stopping these payments to Post Office card accounts and so those who currently use this method are being urged to contact HMRC as soon as possible in order to update their bank account details to continue receiving payments without disruption.
If the 30th November 2021 deadline date is missed then payments will be paused until they notify HMRC of their new account details – they can choose to receive their benefits and credit payments to a bank, building society or credit union account.
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Email JaimeMyrtle Lloyd, HMRC’s Director General for Customer Services, commented, “Time is running out for customers who have been using a Post Office card account to get payments from us. They need to give us their new account details now to avoid their payments being suspended.
“They can update their details online or by calling us, and they need to be very careful to avoid handing over personal details to fraudsters contacting them claiming to be from HMRC.”
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