Many professionals agree recruitment decisions shouldn’t be made by robots

(2 minutes to read)

A recent report has revealed that automation within recruitment has a role to play in the process, but should be carefully managed.

Latest data has found that although nearly half of job-seekers said that AI helped with the speed of application and response time, there are still some concerns.

For example, the TribePad Hiring Humans vs Recruitment Robots report shows that 42% of the 1,000 respondents surveyed believe that recruitment decisions should be made by humans, with 39% feeling that automation bases its criteria more on facts rather than looking at someone’s potential, like a person would.

As many as 50% said that automation is best suited to online tests, such as looking at personality or criminal record checks.

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Dean Sadler, CEO at TribePad, said, “The challenge for recruiters who use technology is that these job hunter concerns are not unfounded. Because while technology is beneficial to the process as a whole, it’s also led to a sense of distrust between applicant and employer. But change and technological innovation in recruitment should never be a source of fear or uncertainty for either party, if it’s handled correctly.

“This means that it’s on recruiters and hiring organisations to strike the right balance between automated processes and human interaction, ensuring that candidates can apply in a way that works for them. And businesses can run an effective recruiting team, capable of spotting the best talent from the hundreds and thousands of applications they receive on a daily basis. As a whole, businesses have to do a much better job at communicating the benefits, and why they’re doing it this way.”

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