Social media companies urged to do more to tackle scams

There are calls for social media companies to crack down on fraudsters as reports for football ticket scams more than doubled last season.

The findings, compiled by Lloyds Bank, show that more than 90% of these scam cases start on X (formerly Twitter), Facebook and Instagram with victims losing £154 on average.

Liz Ziegler, Fraud Prevention Director, Lloyds Bank, said, “It’s easy to let our emotions get the better of us when following our favourite football team, but when it comes to buying tickets for matchday, it’s important fans keep a clear head.

“The vast majority of ticket scams start on Twitter and Facebook, where it’s far too easy for criminals to set up fake profiles and advertise items for sale that simply don’t exist.

“Social media companies must do more to tackle this issue given the vast majority of fraud starts on their platforms.

“Buying directly from football clubs or their official ticket partners is the only way to guarantee you’re paying for a real ticket, and always use your debit or credit card for maximum safety. If you’re not doing those two things, there’s a big chance you’re going to get scammed.”

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